Islington Cheese shop

Terms and Conditions

This Website is owned and operated by Pistachio & Pickle Dairy registered at 6 Camden Passage, Islington, London N1 8ED 

CONSUMER ACT

We endeavour to work within the Consumer Rights Act 2015

PRICING

Pricing is invoiced in GBP Sterling at the time you place your order. Please note that we cut all our cheese by hand there may be some variation between weight and price requested.

We try to ensure all prices are correct on our website, however some errors may occur. If this is the case we will contact you as soon as possible to correct any errors

DELIVERY

We aim to distribute your cheese and purchases within 48 hours of your order, unless you state otherwise.

Your purchases will be shipped in insulated and chilled packaging to ensure your cheese reaches you in the best condition.

Our deliveries will be made through a third party, Parcel Force and Royal Mail and will be sent to reach your chosen delivery address within 24hurs of dispatch. If you choose to amend these details through our distributors we are no long responsible for the condition of the products.

Delivery outside of England will be charged at alternative rates

CARD PAYMENTS

All transactions are to be honoured with payment for goods.

REFUNDS

You must inspect the products as soon as possible after delivery and notify us promptly if you find any defects. You will be refunded for any defective products or receive a replacement product.

You may request a refund once the delivery has occurred and within 24 hours. We will investigate the issue and confirm to you whether your request has been successful.

CANCELLATIONS

Due to the processing of orders received, cancellations can only take place within 2 hours of submitting your order. Due the perishable nature of our products, items will be packed and scheduled for distribution.

CONTACT INFORMATION

We aim to provide the best possible service to you at all times. If you have any comments or complaints, please contact us by telephone or email at cheese@pistachioandpickle.com